Complete Story
 

04/02/2026

A New Guide to Strengthen Your Service Department at the Service Summit!

Service Summit

April 23, 2026
Embassy Suites Columbus Airport | Columbus, Ohio

Register Today!

A strong service department is not an afterthought. It is a profit center.

MRCA and ORCA are teaming up for a first-of-its-kind Service Summit focused entirely on building stronger, more profitable service operations.

This is not theory. It is practical, contractor-driven strategy.


Introducing the Best Practices for Service Guide

Built by contractors, for contractors, MRCA’s new Best Practices for Service Guide is designed to help companies strengthen service processes, improve consistency, and build a more profitable operation.

Be there as this new resource is unveiled at the Service Summit and walk away with ideas you can put to work right away.

This is a must-attend for service leaders looking to sharpen operations.


What You’ll Get

Tracey Donels – Service First Solutions
Interactive morning workshop + limited one-on-one consultations (10 available).

Chris Paulin – RST Services Group
A brand-new session focused on service-specific safety risks from an owner/manager perspective.

MRCA Business Management Committee
Introduction of the new Best Practices for Service Guide — a practical, contractor-built resource with proven processes and real-world insight.

And we close with what MRCA does best: peer-to-peer learning.


Registration

$399 – First company representative
(Includes access to reserve one 20-minute private consultation)

$249 – Additional representatives

Limited one-on-one time slots available.


Sponsorship Opportunities Available

Summit Partner – $1,500 (Only 4 Available)
• One event registration
• Opportunity to introduce a session
• Premier logo placement in promotions and signage
• Recognition in MR Magazine
• Top billing in event materials

Summit Sponsor – $500
• Logo recognition in promotions
• Event signage recognition
• Listing in attendee directory


If you are serious about improving margins, repeat business, staff development, safety, and day-to-day service operations, this Summit is for you.

Register today and build a stronger service operation.

Printer-Friendly Version